Turnitin degradation issue

Incident Report for John Carroll University

Resolved

This incident has been resolved.

Posted Apr 21, 2020 - 13:05 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 21, 2020 - 11:43 EDT

Investigating

Turnitin and iThenticate are currently experiencing an unexpected service disruption.

During this time, you may find that you are unable to access these services or experience degraded performance once logged in.

Posted Apr 21, 2020 - 10:43 EDT

This incident affected: Teaching & Learning Tools (Turnitin).